Last Updated: January 6, 2026
Waves Pest Control, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website at https://www.wavespestcontrol.com, or interact with us by phone, email, SMS, or through our integrated third-party platforms.
By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal and technical information:
Personal Information Provided by You:
Full name, email address, and service address.
Phone number (specifically for service-related and promotional SMS).
Billing information (stored securely via PCI-compliant processors like Square).
Records of communications sent via forms, email, text, or phone.
Automatically Collected Information:
IP address, browser type, device identifiers, and operating system.
Usage data including pages visited, time spent on site, and referring URLs.
Cookies and similar tracking technologies for site functionality and analytics.
2. How We Use Your Information
We use the information we collect to:
Schedule and perform pest control services.
Communicate regarding appointments, service updates, and billing.
Process payments and manage recurring billing authorizations.
Provide marketing communications (email and SMS) only where explicit consent has been provided.
Improve website performance and troubleshoot technical issues.
Comply with applicable legal and regulatory obligations.
3. SMS and Mobile Messaging
Waves Pest Control, LLC is committed to protecting your mobile privacy.
Consent: We do not send SMS messages without your explicit opt-in consent. By providing your phone number and opting in, you agree to receive service-related notifications and promotional alerts.
Non-Disclosure of Mobile Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out: You may cancel the SMS service at any time by replying “STOP” to any message.
Frequency and Rates: Message frequency varies based on your service schedule. Standard message and data rates may apply.
4. Email Marketing
We utilize third-party tools to distribute email newsletters and updates.
By subscribing, you consent to receive occasional promotional or informational emails.
Each email contains a functional unsubscribe link.
We do not share your email address with third parties for their independent marketing use.
5. Third-Party Service Providers
We partner with trusted platforms to support our operations:
Square: Payment processing and secure card-on-file billing.
Twilio: SMS text notifications and automated appointment alerts.
Beehiiv: Email marketing and newsletter distribution.
Cloudflare: Website security and performance optimization. These providers process your data only as necessary to perform specific functions on our behalf and are required to maintain the confidentiality of your information.
6. Data Retention and Security
We retain your personal information only as long as necessary to fulfill our service obligations and comply with legal requirements. We employ industry-standard security measures, including SSL encryption and two-factor authentication (2FA), to protect your data. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
7. Your Privacy Rights
You have the right to access, correct, or request the deletion of your personal data. You may withdraw your consent for SMS or email communications at any time. To exercise these rights, please contact us at the information provided below.
8. Changes to This Policy
We may update this Privacy Policy periodically. Substantive changes will be noted by a revised “Last Updated” date. Your continued use of our Services following these changes constitutes acceptance of the updated policy.
9. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact:
Waves Pest Control, LLC Phone: (941) 297-5749 Email: contact@wavespestcontrol.com