Terms Of Service

Agreement To Our Legal Terms

Last Updated: June 21, 2025

Welcome to Waves Pest Control, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (https://www.wavespestcontrol.com) and our pest control services (collectively, the “Services”). By using or subscribing to our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Services. Our Services are intended for users who are 18 years of age or older; if you are under 18, please do not use the Services. We recommend you print or save a copy of these Terms for your records.

OUR SERVICES
THE WAVES GUARANTEE
PAYMENT TERMS
THIRD-PARTY SERVICE PROVIDERS
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
THIRD-PARTY WEBSITES AND CONTENT
SERVICES MANAGEMENT
PRIVACY POLICY
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
SMS TEXT MESSAGING
MISCELLANEOUS
CONTACT US

1. OUR SERVICES

Waves Pest Control, LLC is a Florida-based pest control business providing recurring residential and commercial pest control services. Our Services cover general household pests and lawn pests (such as ants, roaches, spiders, rodents, etc.), but do not include fumigation or tenting services for wood-destroying organisms. Services are delivered through ongoing service agreements (regularly scheduled treatments), rather than long-term binding contracts. You need a solution, not a binding agreement – our recurring plans do not lock you into a fixed term commitment, and you may cancel at any time without penalties. Simply notify us if you wish to pause or stop recurring services, and we will honor your request with no cancellation fees.

We are fully licensed and insured in accordance with Florida state law. Each of our business locations is properly licensed by the Florida Department of Agriculture and Consumer Services (FDACS), and we carry all required insurance coverage for pest control operators in Florida. This means we maintain at least the minimum liability insurance mandated by Florida law to protect our customers and the public. All services will be performed in compliance with applicable federal, state, and local regulations.

To schedule or receive our Services, you will need to provide certain accurate personal information. Customers must provide their full name, contact phone number, email address, and the service address for the property to be treated (along with any other information requested during signup or scheduling). We use this information solely for providing our services – for example, to contact you about appointments, send service reminders, deliver reports or invoices, and dispatch technicians to the correct location. All personal information is handled and protected as described in our Privacy Policy (see Section 12 below), and we do not sell or share your contact details with unauthorized third parties. By providing this information, you consent to our use of it to perform the Services and communicate with you as needed.

During service visits, you agree to provide our technicians safe access to the areas that need treatment. You may be asked to secure pets, remove delicate items, or take other reasonable actions to facilitate effective and safe pest control treatment. If you have any special sensitivities (e.g. allergies or respiratory issues) or specific site conditions we should be aware of, please inform us in advance so we can take appropriate precautions.

2. THE WAVES GUARANTEE

We stand behind the quality of our recurring pest control services with “The Waves Guarantee.” If you are enrolled in a recurring service plan and experience a pest problem covered under your plan in between regular scheduled treatments, simply let us know – we will return and re-treat the affected area free of charge. This free re-service guarantee ensures that you get effective, lasting pest control results. We strive to respond to re-treatment requests promptly (often within 1-2 business days) and at no cost to you.

The Waves Guarantee applies to pest issues that arise between routine visits and that are within the scope of your specific service plan (i.e. the pests and areas your plan covers). For example, if your plan covers general household crawling insects and those insects return between visits, we will re-treat at no charge. This guarantee does not apply to pests or infestations not included in your plan or new pest problems that were not originally covered. It also does not cover any conditions outside of our control (for instance, if you introduce pests via infested items, or there are contributing sanitation/structural issues that have not been addressed). Aside from providing additional retreatment, we do not offer monetary refunds under this guarantee. The free re-treatment is your exclusive remedy if pests recur, and we are committed to working until the issue is resolved. This guarantee underscores our confidence in our services and our commitment to your satisfaction.

3. PAYMENT TERMS

By using our Services or entering a service agreement with us, you agree to the following Payment Terms and Conditions regarding billing and fees:

Invoices and Payment Due: We will invoice you for services rendered, either after each service visit or on a recurring schedule as agreed (e.g. monthly or quarterly). Unless otherwise stated in writing, payment is due upon receipt of the invoice. This means payment should be made immediately when you receive the invoice, in full, unless we have explicitly extended a specific due date or payment plan to you in the invoice or service agreement.
Late Fees: If an invoice remains unpaid past the due date, we reserve the right to charge a late fee of 5% of the outstanding balance. This late fee will typically be applied 7 days after the payment due date if the invoice still has not been paid at that time. For example, if payment was due upon receipt and a week has passed with no payment, a 5% late charge may be added to your bill. The late fee is intended to encourage timely payment and cover additional administrative costs of collecting overdue payments. We may continue to charge additional late fees or interest for balances that remain unpaid beyond this initial 7-day period, in accordance with applicable law, but in no case will the rate exceed any maximum allowed by law. You agree to pay any late fees assessed on your account. Additionally, if your account becomes significantly overdue, you will be responsible for any reasonable costs of collection we incur (such as collection agency fees or legal fees), as permitted by law.
Card on File & Auto-Pay Authorization: For your convenience, you have the option to securely save a credit or debit card on file with us to streamline payments. If you elect to keep a card on file, you expressly authorize Waves Pest Control, LLC to charge your card for any recurring service fees, scheduled payments, or one-time charges associated with the Services. This includes charging your card automatically when a recurring invoice is due, or charging any outstanding balance or past due amount that you owe. We will typically charge your card on file at the time of service or immediately after sending an invoice (for recurring plans, this may be on the same day of each service or billing cycle). By providing your card information and consent, you are granting us ongoing permission to bill that card for all amounts due under your service agreement. This authorization will remain in effect until you request in writing that we remove your card or you terminate services with no outstanding balance. We assure you that your card data is handled securely – we do not store full card numbers or sensitive payment data on our own servers. Card information is stored and processed by our PCI-compliant payment processors (e.g. Square or the payment gateway used in our website’s checkout). (For more details on how payment data is handled, see Section 4 below and our Privacy Policy.) If you decide not to keep a card on file, you will still be responsible for paying invoices by the due date via other accepted methods.
Suspension of Service for Non-Payment: Timely payment is essential to continuous service. If your account becomes delinquent (for example, more than 7 days past due with no payment or communication), we reserve the right to pause or suspend further pest control services until your account is brought up to date. We will attempt to notify you of impending service suspension (such as via email, phone, or text) if payment is not received. During any period of suspension for non-payment, scheduled services may be skipped or canceled, and any pest issues that arise will not be covered under our guarantee until the account is current. Once full payment (including any late fees) is received, we will resume regular service. Repeated non-payment or excessive delinquency may result in termination of your service agreement (see Section 13 on Termination) at our discretion.
Payment Methods and Portals (Square & WooCommerce): We accept various forms of payment for your convenience. Our primary payment processing is handled through Square, a third-party payment platform, and we may also offer online payments via our website’s WooCommerce checkout system or client portal. When you pay an invoice online using the link we provide (or in person via a mobile card reader), your payment is processed securely by Square. Square (operated by Block, Inc.) handles your card information in compliance with PCI-DSS security standards. If you make a payment through our website, you may be interacting with a WooCommerce e-commerce interface, which in turn will securely transmit your payment details to our chosen payment gateway (which may also be Square, or another processor like Stripe or PayPal). Regardless of payment method, your sensitive payment details are not stored by Waves Pest Control; they are transmitted and stored with the payment processor. You may receive receipts or confirmation messages via email or text from Square or our website for transactions. By making a payment, you agree to any third-party payment platform terms as applicable (for example, Square’s terms of service for payers). We do not surcharge for credit card payments unless otherwise disclosed, but you are responsible for any fees your own bank or card issuer may charge (for instance, currency conversion or cash-advance fees, if applicable). All payments are processed in U.S. Dollars. Should any payment be declined or returned (e.g., a declined card or a bounced check, if we accept checks), you agree to promptly provide an alternative payment. We may charge a reasonable fee for returned checks or failed electronic payments, as allowed by law (we will disclose any such fee at the time, typically around $25–$30 for a returned check, if applicable).

By adhering to these Payment Terms, you help ensure we can continue providing reliable, uninterrupted pest control services. If you ever have questions or need to make special payment arrangements, please contact us to discuss – we are here to work with you.

4. THIRD-PARTY SERVICE PROVIDERS

To operate our business and deliver services efficiently, Waves Pest Control relies on several trusted third-party software platforms and service providers. By using our Services, you acknowledge and consent to our use of the following third-party services, which may process your information as needed to perform their functions:

Zapier: We use Zapier as an automation tool to integrate various software applications and streamline our workflows. Zapier may transfer or sync information (such as your contact details or service requests) between different systems we use (e.g. transferring data from our website forms to our scheduling or mailing systems). This helps us ensure that your information is properly routed and that you receive timely communications. Zapier operates in the background to improve efficiency; it does not use your information for any purpose other than as instructed by us, and it is governed by its own terms and privacy safeguards.
Square: Square is our payment processing service for handling credit/debit card transactions. When you pay for Services via a Square invoice, a point-of-sale card swipe, or our online Square payment link, your payment data is processed securely by Square (Block, Inc.) on our behalf. Square may collect data such as your card number, billing info, and transaction amount to complete the payment. Square also provides us with payment status and may send you a receipt or payment confirmation. Your financial information is protected under Square’s security protocols and privacy policy. We do not store your full card details; Square (or our payment gateway) stores them if you opt for card on file. By making a payment through Square, you are subject to Square’s terms of service and privacy notice. We have chosen Square for its trusted, PCI-compliant payment processing to ensure your payments are handled safely.
WooCommerce: WooCommerce is the e-commerce and online checkout platform that powers portions of our website (for example, if we offer online purchasing of services, plan subscriptions, or a customer account portal). If you enter your information to sign up for a service plan or pay an order through our website, WooCommerce will facilitate that process. It may collect your name, address, email, and order details to create an order record, and then pass your payment information to the secure payment gateway (such as Square or Stripe) for processing. WooCommerce may also use cookies or similar means to keep track of your shopping cart or login session on our site. WooCommerce itself is a platform by Automattic and has its own terms and privacy policy governing its operation. We use it to provide you a smooth online experience, but we do not control how WooCommerce’s underlying software functions beyond our configuration. Rest assured, any payment through our website using WooCommerce is ultimately processed by reputable payment processors – WooCommerce is the interface.
Beehiiv: We utilize Beehiiv as our newsletter and email marketing platform. If you subscribe to our mailing list or newsletter (for example, by providing your email for pest control tips or promotional offers), your name and email address are stored in the Beehiiv system. We use Beehiiv to create and send out email newsletters, updates, and marketing communications to subscribers. Beehiiv helps us manage subscriber lists, email content, and analytics (e.g., open rates, link clicks) so we can improve our communication. Your data in Beehiiv is used only for our communications with you and is not sold or shared by Beehiiv. You can unsubscribe from marketing emails at any time by following the link in the email or contacting us. Beehiiv’s services are governed by their own privacy policy and terms, and we ensure that our use of Beehiiv complies with anti-spam laws (such as CAN-SPAM Act) and data protection regulations.
Twilio: We use Twilio’s communications platform to send automated text messages (SMS) and/or phone call reminders to our customers. Twilio enables features like appointment reminder texts, service visit ETAs, or important notices (for example, a notification that your technician is on the way, or a thanks message after service). If you provide us with a mobile phone number, it may be used in Twilio to send you service-related SMS messages (and only with your consent for any marketing texts). Standard message and data rates apply as detailed in Section 23. Twilio will process your phone number and the content of the message for the purpose of delivering it to you. Twilio is a widely used, secure communications provider with its own strict privacy and security practices. Your use of our SMS features means you agree to Twilio’s involvement in delivering these messages. We do not use Twilio to send spam – only targeted communications relevant to your services. You can opt out of text messages any time by following the opt-out process (see Section 23 on SMS Messaging).
Google Workspace: Google Workspace (by Google LLC) is used by our Company for business email, document storage, calendar scheduling, and other productivity needs. When you email us at our @wavespestcontrol.com email addresses, your communications are handled through Google’s Gmail servers. Any documents or data we store about your services (inspection reports, invoices, service schedules, etc.) may be saved in our secure Google Drive or other Workspace applications. We rely on Google’s robust security for protecting these business records. Google Workspace may incidentally process your information as part of providing these tools to us (for example, storing an email you sent, or processing an attachment). Google’s role is largely internal to our operations, but it is a third-party service provider in this context. Google’s terms of service and privacy policy govern its handling of data within our Workspace account. We limit access to customer data within Google Workspace to authorized personnel only, and we follow Google’s recommended practices (like two-factor authentication and data encryption) to safeguard that information.
Cloudflare: Our website and other online Services are protected and accelerated by Cloudflare, a cloud security and content delivery network (CDN) service. Cloudflare sits between you (the website visitor) and our hosting server to filter out malicious traffic (such as DDoS attacks), provide HTTPS encryption, and cache content for faster delivery. When you access our website, certain technical information (like your IP address, browser type, and requests) may pass through Cloudflare’s network. Cloudflare may place a cookie to manage your session (for instance, to identify trusted visitors). Cloudflare does not collect personal details from you for its own use, but it will process your network requests to our site. Using our site means you consent to this by necessity. Cloudflare’s systems are governed by their terms and privacy policy. We employ Cloudflare to help ensure our website remains secure and available; it acts as a protective shield for our online content.

Each of these third-party service providers has been selected to enhance or enable aspects of our Services. While we carefully vet our providers and believe they are reputable, each operates under its own terms and privacy policies. We encourage you to review the privacy policies of these providers (many are referenced in our Privacy Policy) if you want more information on how they handle data. By agreeing to our Terms and using our Services, you are also agreeing that we can share necessary information with these third parties and that such sharing is integral to the Services we provide. We are not responsible for any issues or damages arising directly from the actions of these third-party services outside of our control; however, we welcome feedback if you have concerns about any of them. Our goal is to maintain robust partnerships with reliable tech providers to ensure you receive the best service experience.

(For information about other third-party links or content that might appear on our website, please see Section 10 below.)

5. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

The Services and all content included therein (unless provided by users or third parties) are the property of Waves Pest Control, LLC or our licensors, and are protected by copyright, trademark, and other intellectual property laws. This includes all of the text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and code on our website or used in our Service materials (collectively, the “Content”), as well as our company name, logos, and all related names and slogans (“Marks”). We either own these intellectual property rights or have obtained the necessary licenses to use them.

The Content and Marks are provided on the Services “as is” for your personal, non-commercial use in connection with our pest control services. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal use or internal business purposes (for instance, to read information on our website or to use reports we provide you for your own records), and not for any commercial exploitation. You may not copy, reproduce, distribute, publicly display, or create derivative works from our Content or Marks without our prior written permission, except as allowed under applicable law (such as brief quotations under fair use). Specifically, you agree not to:

Remove or alter any copyright, trademark, or proprietary rights notices from copies of Content.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text or context provided.
Use our logo or Marks without authorization, including as meta tags or hidden text.

If you need to use any portion of our Content or Marks in a manner not expressly permitted by these Terms, you must obtain written consent from us beforehand. Requests for permission can be sent to us (see Section 25 “Contact Us”). We reserve all rights in our intellectual property not explicitly granted to you in these Terms.

Your Feedback and Submissions

If you choose to send us any ideas, suggestions, feedback, or other content (collectively, “Submissions”) about our Services – for example, suggestions to improve our services or testimonials about your experience – you agree that such Submissions are non-confidential and become our property. By submitting feedback or other material to us, you hereby grant us a worldwide, perpetual, irrevocable, royalty-free right and license to use, reproduce, modify, publish, or otherwise exploit those Submissions for any purpose without compensation to you. This helps us incorporate good ideas and improve our offerings. (For clarity: this does not apply to personal information you provide as part of using the service, which is handled under the Privacy Policy; it applies to general feedback or content you intentionally send to us for our use.) You represent that any such Submission is original to you or that you have all necessary rights to share it with us, and that our use of it will not infringe any third-party rights. We are not obligated to use any Submission you provide, and we may remove or ignore any Submission at our discretion.

6. USER REPRESENTATIONS

By accessing or using our Services, you represent and warrant that: (1) you have the legal capacity to enter into these Terms and you agree to abide by them; (2) you are at least 18 years old (or the age of majority in your jurisdiction) or, if you are under 18, you are using the Services only with the involvement and consent of a parent or legal guardian; (3) you will provide truthful, accurate, current, and complete information when requested (for example, when setting up an account, scheduling service, or making a payment), and you will promptly update us if any of that information changes; (4) you are using the Services for legitimate, lawful purposes – you will not use the Services for any fraudulent or unauthorized purpose; and (5) your use of the Services will comply with all applicable laws and regulations.

If you create an account on our website or customer portal, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account. If we suspect that the information you provided is untrue or that you are engaging in misuse of the Services, we reserve the right to suspend or terminate your account or access (see Section 13) and refuse any current or future use of the Services.

7. PROHIBITED ACTIVITIES

You agree that you will not misuse our Services or help anyone else to do so. In using Waves Pest Control’s website and services, you shall not:

Violate the Law: Use the Services for any purpose that is illegal or prohibited by these Terms. This includes not violating any applicable local, state, national, or international law or regulation while using our site or services (for example, you must not use our site to stalk someone, or use our services to distribute illegal substances for pest control, etc.).
Interfere with the Services: Engage in any activity that could disable, overburden, damage, or impair the proper working of the Services (e.g., introducing viruses, worms, or any other harmful code; launching a denial-of-service attack; or spamming our contact forms with automated scripts). You agree not to circumvent, disable, or otherwise interfere with any security-related features of our website or any measures we use to prevent or restrict access to parts of the Services.
Scrape or Data Mine: Systematically retrieve data or content from our website to create or compile, directly or indirectly, a collection, database, or directory without our written permission. You also will not use any robot, spider, site search/retrieval application, or other automated device or process to access, retrieve, scrape, or index any portion of our website or its content.
Impersonation and Misrepresentation: Impersonate or attempt to impersonate the Company, an Company employee, another user, or any other person or entity. You will not misrepresent your affiliation with a person or entity, or forge or otherwise manipulate identifiers in a way that disguises the origin of any content you transmit through the Services.
Harassment or Harm: Use the Services to harass, annoy, intimidate, threaten, or harm any person. This includes not posting or transmitting any material that is defamatory, obscene, indecent, abusive, discriminatory, or otherwise objectionable. You also agree not to engage in any behavior that could harm the reputation or goodwill of Waves Pest Control.
Unauthorized Access: Attempt to gain unauthorized access to any portion or feature of our Services, or any other systems or networks connected to the Services or to any server used by us, by hacking, password “mining,” or any other illegitimate means.
Unauthorized Commercial Use: Use the Services for any commercial purpose not expressly approved by us. Our Services are intended for personal or internal business use by our customers; you may not use our site to advertise or sell your own products or services, nor solicit others (e.g., no posting of advertisements, promotional materials, junk mail, spam, or any other form of solicitation through comment features or contact forms).
Content Violations: Upload, transmit, or share any content that (a) infringes or violates another party’s intellectual property rights or rights of privacy/publicity, (b) you do not have the right to upload under any law or contractual/fiduciary relationships, (c) contains any unsolicited promotions, political campaigning, or commercial messages (spam), (d) is unlawful, harmful, or objectionable as reasonably determined by us.
Reverse Engineering: Disassemble, decompile, or reverse engineer any software or technology included in the Services, or attempt to derive the source code thereof, except to the extent that such activity is expressly permitted by applicable law.
Frame or Mirror: Frame, mirror, or otherwise incorporate any part of the Services into any other website or service without our prior written authorization. Also, you will not link to the Services in a manner that portrays us falsely or in a derogatory manner, or otherwise damages our reputation.
Collect Personal Info of Others: Collect or harvest any personally identifiable information about other users or any other individuals (including names, email addresses, or any other personal data) from the Services without proper authority. This includes not engaging in phishing, pretexting, or employing any technique to obtain personal information from others under false pretenses.
Misuse Support Channels: Misuse our customer support or report channels by making false reports, frivolous or vexatious complaints, or attempting to deceive us with false information. We value genuine feedback and reports, but baseless or bad-faith misuse of these channels is prohibited.

This list of prohibited activities is intended to illustrate the types of behaviors that are unacceptable, but it may not be exhaustive. We reserve the right to determine, in our sole discretion, if conduct violates this section or any other provision of these Terms, and to take appropriate action as described in Section 13 (Term and Termination) if a violation is found.

8. USER GENERATED CONTRIBUTIONS

Our website and Services currently do not offer interactive features that allow users to post or upload their own content publicly (such as comment sections, discussion forums, or user profiles). Therefore, in general, users are not able to contribute content that is visible to others through our site. However, we may in the future provide opportunities for content submission – for example, the ability for users to submit reviews, testimonials, questions, or participate in blogs or social media engagements that we host.

Should we enable any user-generated content features, the following terms would apply: Any content you submit to our Services (including but not limited to text, images, reviews, feedback, or any other material) must comply with the standards and rules set forth in these Terms (particularly “Prohibited Activities” in Section 7 above). You would be responsible for ensuring that your contributions do not infringe any third-party rights and are not unlawful or objectionable. We would have the right (but not the obligation) to review, screen, remove, or edit any user contributions at our discretion and without notice.

By submitting or posting any content through the Services (in the event such functionality is offered), you affirm that you own or have the necessary licenses to post that content and that it does not violate the rights of any person or entity. You also grant us a license to use that content as described in Section 9 below.

(As of the Last Updated date of these Terms, any user “contributions” are generally limited to private communications with us, such as through contact forms, emails, or service requests, which are covered by our Privacy Policy and are not publicly displayed. Nonetheless, the above principles about not sending unlawful or infringing material apply to all communications with us as well.)

9. CONTRIBUTION LICENSE

In the event that you provide any content to us or through the Services (for example, if our site allows you to post a comment, or if you send us a testimonial or images of pests, etc.), you automatically grant to Waves Pest Control, LLC a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content (in whole or part), and to incorporate it in other works in any form, media, or technology now known or later developed. This license would allow us, for instance, to display your review on our website or use your submitted photos in a blog post about a pest issue (with appropriate credit if feasible).

You also agree that we may use your submitted content and any ideas, concepts, or know-how contained therein for any purpose, including developing and marketing services, without acknowledgment or compensation to you. You waive any moral rights or rights of attribution you may have in any content you submit (to the extent permitted by law). This means we can use the content without being obligated to mention you as the author, and you cannot demand we stop using it based on any moral rights.

We appreciate user contributions and feedback, but you should only provide content that you are comfortable sharing under these terms. Please do not submit any content that is confidential or proprietary; we will not be responsible for safeguarding any content you provide (except as stated in our Privacy Policy for personal data).

Finally, you agree that if you do submit any content, you have all necessary rights and permissions to do so and to grant us the above license. You are solely responsible for your contributions and you agree to indemnify us for any claims arising from our use of your contributions as permitted by these Terms (see Section 20 on Indemnification).

10. THIRD-PARTY WEBSITES AND CONTENT

Our Services may include links to third-party websites, services, or content that we do not own or control (“Third-Party Websites” and “Third-Party Content”). For example, our website may contain links to our social media pages, to external resources about pests, or to partner or product websites. These links are provided for your convenience or information. Additionally, portions of our site content might incorporate or reference Third-Party Content (such as an embedded video, a pest library powered by a third party, or an article from an external source).

We do not endorse or assume any responsibility for any Third-Party Websites or Third-Party Content. If you access a link to a third-party site or service, you do so at your own risk. The Terms of Service and Privacy Policy of those third parties will apply to any use of their sites or services, not these Terms. We strongly encourage you to review the applicable terms and policies of any Third-Party Website you visit.

Specifically:

When you click a third-party link on our site (for example, an article on pest control tips hosted on another site), you will be directed to that third party’s website. We have no control over and are not responsible for the content, accuracy, functionality, or practices of sites we do not own. If that site collects data or uses cookies, it is not under our Privacy Policy.
If our Services display any Third-Party Content (for example, a feed of reviews, or a product info widget provided by a supplier), that content is provided “as is” from the third party. We make no warranties or representations regarding Third-Party Content, and it doesn’t imply we endorse the opinions or information.
We are not liable for any loss or damage that may arise from your dealings with any third parties found through our Services. Any transactions you conduct with advertisers or other third-party vendors (such as purchasing a product they offer) are solely between you and that third party. You agree that Waves Pest Control shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on our Services.

In summary, when you leave our website or interact with third-party resources, you should exercise caution and look at the terms and policies applicable to those websites or services. We want our users to be aware and safe online, but ultimately we cannot govern the actions or content of others.

(Note: Our use of third-party service providers for operational purposes is discussed separately in Section 4. Section 10 here refers to third-party links or content that you might encounter while using our Services.)

11. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (a) monitor the Services for violations of these Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates the Terms, including without limitation, suspending or terminating their access (and/or reporting to law enforcement authorities); (c) remove or refuse to post any content that, in our sole discretion, is objectionable or violates these Terms; and (d) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

This means we can oversee the use of our website and services to ensure everyone abides by the rules. We may, for example, remove harmful software if detected, bar certain IP addresses that are scraping our site, or delete malicious or irrelevant content if user postings become available in the future. We can do so without notice in many cases, although we generally will act reasonably and, when appropriate, attempt to notify you of actions taken against your account or access.

We also reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. (See also Section 14 “Modifications and Interruptions.”) We are not liable to you or any third party for any modification or suspension of the Services as described.

12. PRIVACY POLICY

We value your privacy and the security of your personal data. Our Privacy Policy explains in detail how we collect, use, store, and protect your information when you use our Services. Our Privacy Policy is hereby incorporated into these Terms by reference. By using the Services, you agree to the collection and use of information in accordance with the Privacy Policy.

You can view our full Privacy Policy at https://www.wavespestcontrol.com/privacy-policy/. We encourage you to read it carefully. Some key points from our Privacy Policy include: what information we collect (for example, contact details, service history, payment data), how we use it (to provide and improve services, communicate with you, etc.), when we share it (e.g., with the third-party providers named in Section 4, or if required by law), and your rights regarding your data.

Please note that our Services are operated from and hosted in the United States. If you access our Services from outside the U.S., information you provide will be transferred to the U.S. and processed under U.S. data protection standards. By using the Services, you consent to your data being transferred to and processed in the United States (and other jurisdictions where our third-party processors may operate) as explained in the Privacy Policy.

If you have any questions or concerns about our Privacy Policy or how we handle data, feel free to contact us (see Section 25). Protecting your privacy is important to us, and we will make every effort to address inquiries.

13. TERM AND TERMINATION

Term: These Terms are effective from the moment you first access or use our Services and will remain in effect until terminated by either you or us as described herein. If you have a service agreement with us for recurring pest control services, that agreement (and these Terms as applicable) will continue month-to-month or quarter-to-quarter (according to your service frequency) until canceled by you or us. For one-time services, these Terms govern your use of the website and the service interaction at that time, remaining applicable to any post-service obligations.

Termination by You: You are free to stop using our Services at any time. You may cancel recurring service plans as described in Section 1 (Our Services) – we do not require long-term contracts, so you can terminate your service arrangement without penalty. If you wish to delete any online account you have with us, you may contact us for assistance or use any self-service account deletion functions if available. Keep in mind that terminating services or accounts does not automatically erase historical data we may hold (see our Privacy Policy for data retention practices), but we will not continue to charge you or schedule services after you have canceled. If you terminate services while an invoice is still unpaid, you remain responsible for paying that balance even after termination.

Termination or Suspension by Us: We reserve the right to deny access to and use of the Services to any person for any reason, at our sole discretion, without notice. We may suspend or terminate your use of the Services (including blocking certain IP addresses or disabling your account) if we determine that you have violated any provision of these Terms or if your conduct or content would tend to damage our reputation or goodwill. For example, if you commit fraud, fail to pay for services, repeatedly cancel appointments in bad faith, abuse our staff, or violate the Prohibited Activities in Section 7, we may terminate your service and/or access to our website. In serious cases of violation, we may terminate access immediately and without prior warning.

Upon any termination of these Terms (whether by you or by us), your right to use the Services will cease immediately. If you have an account, it may be closed, and you might lose access to any data stored in the account (though we may retain certain records as required or permitted by law). Sections of these Terms that by their nature should survive termination (such as payment obligations, dispute resolution, and indemnification) will survive.

No Waiver: Termination of access or services for any reason shall not limit any of Waves Pest Control’s other rights or remedies. If we terminate the agreement due to your breach, that termination will not limit our right to seek any other relief against you permitted under law or equity. If any amounts were paid in advance for services not yet rendered as of termination, we will handle refunds (if any) in accordance with our refund policies or applicable law.

Please note that termination of these Terms does not automatically trigger the deletion of personal data we have collected. We will handle personal data in accordance with our Privacy Policy, and you may have rights to request deletion of personal data under certain laws (subject to our legal requirements to retain information). Termination simply means you are no longer authorized to use the Services.

14. MODIFICATIONS AND INTERRUPTIONS

We strive to keep our Services (website and pest control operations) running smoothly and up-to-date, but we reserve the right to modify, update, suspend, or discontinue any part of the Services at any time, with or without notice. For example, we may update the content on our website, change the features available in a customer portal, alter service offerings or pricing, or temporarily suspend online access for maintenance. All such changes are made at our discretion.

You acknowledge that service interruptions or changes may occur:

The website may occasionally become unavailable due to scheduled maintenance, technical issues, or unforeseen outages.
We may change how we conduct our pest control services (for instance, switching to a new scheduling software, or altering treatment methods if regulations change) as part of continuous improvement or compliance.
Features that were previously free may become paid features, or we might discontinue certain promotions or ancillary services.

While we will try to give advance notice of major changes or interruptions (for example, posting an announcement about planned website downtime or notifying customers of significant changes in service protocols), we are not obligated to do so in every case. You agree that we are not liable to you or any third party for any modification, suspension, or discontinuation of the Services (except as otherwise provided in a separate service agreement or required by law). This includes any removal of content or functionality from the website.

We cannot guarantee that the Services will be available at all times. You understand that the Services may experience errors, delays, or disruptions. By using the Services, you accept that occasional technical difficulties or operational issues may arise. We will not be responsible for any damage, loss, or inconvenience you may suffer as a result of these interruptions or our modifications, provided that nothing in this section absolves us of responsibility for issues we are expressly accountable for under applicable law.

15. GOVERNING LAW

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles. This means that the laws of Florida will apply to any dispute or claim relating to these Terms or the Services, even if you are accessing the Services from outside Florida or the United States.

If you are a consumer residing in Florida, you may have certain rights or protections under state laws (such as consumer protection statutes) that apply in addition to these Terms. We aim to comply with all applicable Florida laws in our dealings.

For international users: although our Services are accessible from many locations, by using the Services you agree that the laws of the United States and specifically the State of Florida will govern all matters relating to the Services. We make no representations that the Services are appropriate or available for use in other locations, and accessing them from territories where their content or operation is illegal is prohibited.

16. DISPUTE RESOLUTION

In the event of any dispute, claim, or controversy between you and Waves Pest Control arising out of or relating to these Terms or the Services, we sincerely hope to resolve it amicably through our customer service team. However, if a resolution cannot be reached informally, the following provisions will apply:

Jurisdiction and Venue: You and the Company agree that any legal action or proceeding (including, but not limited to, any court lawsuit) arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in the State of Florida. You hereby consent to the personal jurisdiction of those courts and waive any objection (such as inconvenient forum) to the jurisdiction or venue of those courts. In other words, whether you decide to sue us or we decide to sue you, the case will be heard in a Florida court (most likely in a court with jurisdiction over our principal place of business, unless another location in Florida is required by law).

Applicable Law: As noted in Section 15, Florida law governs these Terms. Additionally, by agreeing to Florida jurisdiction, you acknowledge that any dispute will be adjudicated under Florida law. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this agreement, and any application of that Convention is expressly excluded.

Waiver of Jury Trial: To the extent permitted by law, both you and we waive any right to a trial by jury in any litigation between us. Trials in front of a judge (bench trials) are the agreed forum, as they can be more efficient for resolving contractual disputes.

No Class Actions: You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. This means no class actions or consolidated proceedings can be brought to address disputes under these Terms. An arbitrator or court can only award relief (including injunctive relief) on an individual basis, and may not award relief that would affect a class of users.

(The above jury and class action waivers may not apply to you if prohibited by the laws of your state of residence. For example, if you are a California resident or otherwise have rights under state law that void class action waivers, those provisions might not be enforceable. But the intention is to limit dispute resolution to individual claims between us.)

Attorneys’ Fees: In any action to enforce these Terms, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs from the other party (in addition to any other relief granted). This discourages frivolous lawsuits and incentivizes resolving issues without litigation.

Despite this Dispute Resolution section, you always have the option to seek relief in a small claims court for disputes or claims within the scope of small claims jurisdiction, as long as the matter remains an individual (non-class, non-representative) case.

Finally, nothing in these Terms prevents you from reporting issues to a government agency. You have the right to communicate with, file a complaint with, or seek assistance from governmental or regulatory authorities.

17. CORRECTIONS

There may occasionally be information on our website or in our communications that contains typographical errors, inaccuracies, or omissions. This could relate to service descriptions, pricing, availability, promotions, or other details. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, without prior notice.

For example, if a service plan was mistakenly listed at an incorrect price, we will correct the price and notify affected customers of the accurate pricing. If any information in our marketing materials or on the website is out-of-date or incorrect, we may update it as soon as we discover the error.

We undertake no obligation to update or clarify information in the Services, except as required by law. No specified update or refresh date applied in the Services (or communicated elsewhere) should be taken to indicate that all information on the Services has been modified or updated to reflect current information.

If you spot an error or inconsistency, we appreciate you letting us know. However, understand that using the Services after changes have been made signifies your acceptance of the corrected information.

18. DISCLAIMER

THE SERVICES (INCLUDING OUR WEBSITE AND ALL PEST CONTROL WORK PERFORMED) ARE PROVIDED “AS IS” AND “AS AVAILABLE”. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. To the fullest extent permitted under applicable law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Specific notes on our Services:

While we aim to provide effective pest control, we do not guarantee that every pest will be eliminated completely or permanently (pests can be resilient and may return, which is why we offer recurring services and the Waves Guarantee for retreatment). Except as expressly provided in The Waves Guarantee section or any separate service warranty in writing, the pest control services are provided without any other guarantee or warranty. We will use professional care and techniques in our treatments, but outcomes may vary based on environmental factors and customer cooperation (e.g., proper sanitation).
We make no warranty or representation that our website will be 100% secure, uninterrupted, or error-free, or that any particular software or hardware compatibility will be achieved. We cannot promise that any defects in the website or its content will be corrected immediately or that our site or servers are free of viruses or other harmful components (though we do take security measures).
We do not warrant the accuracy, completeness, or usefulness of any information on the site. Any reliance you place on such information is strictly at your own risk. The site’s content is for general informational purposes and is not a guarantee of results (for example, general pest tips might not apply to your specific situation).

By law, certain warranties may not be disclaimed, so if those laws apply to you, some of the above disclaimers may not affect you. For example, in some jurisdictions, there may be statutory warranties for consumer services that cannot be waived. In such cases, our liability is limited to the minimum warranty period or scope allowed by law.

No Advice Warranty: Any advice or information (whether oral or written) obtained from Waves Pest Control outside of a formal service does not create any warranty not expressly stated in these Terms. For instance, if we provide general advice over the phone or via email without a service visit, that advice is given “as is” without warranties, and we won’t be liable if it turns out not to resolve your issue.

Third-Party Disclaimer: We do not make any warranties or representations about, and assume no responsibility for: (a) any third-party content or materials on our site (see Section 10), (b) any Third-Party websites or services (even if linked to or integrated with our Services), and (c) any products or services advertised or offered by a third party through our website or in any of our communications. If you deal with a third party found through us, that is solely between you and the third party.

In summary, aside from the specific commitments we make in these Terms (like re-treating under our Guarantee or carrying the proper licenses), use the Services with the understanding that there is no absolute guarantee. We will do our best for you, but if something goes wrong, our obligations are limited as described in these Terms.

19. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, Waves Pest Control, LLC and its owners, officers, employees, agents, affiliates, or service partners will not be liable to you for any indirect, incidental, special, consequential, or punitive damages whatsoever. This includes, for example, damages for lost profits, lost revenue, loss of data, loss of goodwill, or other intangible losses arising out of or related to your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages.

In other words, we are not responsible for incidental or consequential losses that you or your property may incur in connection with our Services. For instance, we are not liable if pests cause damage to your property (we do not insure against pest damage; our obligation is to treat the infestation). Similarly, we are not liable for things like: any allergic reaction you might have to chemicals (beyond our obligations to use them safely and per label), any inconvenience or business loss from scheduling or rescheduling services, or any loss of data or damage to your hardware from using our website.

Maximum Liability: If, notwithstanding the foregoing exclusions, Waves Pest Control is found liable to you for any claim or cause of action, our aggregate liability to you for all claims arising from or related to the Services or these Terms will at all times be limited to the lesser of: (a) the total amount of fees you paid to us in the six (6) months immediately preceding the event first giving rise to the claim; or (b) $100 USD. If you have not paid us any fees (for example, browsing our website for free), our total liability will be $0, as allowed by law. This is a cumulative limit – it applies to all claims, in total.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If laws that apply to you do not allow the limitations of liability set out in this section, then such limitations may not apply to you to the extent prohibited. However, in such case, the rest of the limitations still apply to the maximum extent permitted by those laws.

Release: To the extent permitted by law, you also hereby release Waves Pest Control and our affiliates and partners from any and all liability for any injury, loss, or damage arising from, or in any way related to, use of the Services or any third-party site or service linked to from us. You understand that this release covers any claims based on the conduct, acts, or omissions of any third parties (like our independent contractors or delivery services we might use) as well.

We reiterate that nothing in these Terms is intended to limit or exclude liability that cannot be limited by law. For example, we do not exclude liability for our own willful misconduct, or for death or personal injury caused by our negligence, or for any fraudulent misrepresentation we make – if such exclusion is not allowed by law. But to the extent the law allows, the above limitations and exclusions shall apply.

20. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Waves Pest Control, LLC, and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors (collectively, the “Indemnified Parties”) from and against any and all losses, liabilities, claims, demands, damages, expenses, or costs (“Claims”), including reasonable attorneys’ fees and expenses, arising out of or related to:

Your use of the Services (other than as expressly authorized in these Terms);
Your violation of these Terms or any breach of your representations, warranties, or obligations herein;
Your violation of any law or regulation or of any right of a third party (for example, if you infringe someone’s intellectual property or privacy rights through content you submitted or actions you took using our Services); or
Any misconduct or negligent act by you in connection with your use of our Services (for instance, if you misuse a pesticide product we sold you against instructions and someone is harmed, or if you provide us access to property you don’t have permission for, causing a dispute).

We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us. This means we may, at your expense, choose to assume exclusive control of any matter subject to indemnification by you. If we do so, you agree to cooperate with our defense of that claim and provide any assistance or information we reasonably request. You also agree not to settle any such matter without our prior written consent (because an unfavorable settlement could impact us).

Your indemnification obligation will survive the termination of these Terms and your use of the Services. This provision basically ensures that if your actions cause us or others harm, you will cover the costs.

21. USER DATA

We maintain certain data that you provide to us for the purpose of delivering the Services and managing our operations. This can include data you input on the website (like your account info or requests), data collected during service provision (service history, notes about your property’s pest issues), and technical data about your use of our digital services.

Although we perform regular backups of data and follow industry best practices to secure it, you agree that you are ultimately responsible for maintaining and backing up your own data. We do not guarantee that there will never be data loss or corruption. For example, if you have an online account where you can see your service reports, you should save copies of any important documents (like pest inspection reports) to your own computer or cloud storage. We are not liable for the loss or corruption of any data, and you hereby waive any right of action against us arising from any such loss or corruption.

For further details on how we manage and protect user data, please refer to our Privacy Policy (Section 12). If a data breach or incident occurs, we will notify affected users and authorities as required by law and will take necessary steps to mitigate any harm.

By using the Services, you acknowledge that internet transmissions are never completely private or secure. You understand that any messages or information you send to our website or via email could potentially be read or intercepted by others, even if a particular transmission is encrypted (for example, due to a misconfiguration or if your own device is compromised). We employ security measures to protect data, but we cannot guarantee absolute security.

In summary, we will do our best to protect and preserve your data, but you also should take precautions with your own data and recognize that unexpected issues (though unlikely) could occur.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Electronic Communications: Visiting our website, sending us emails, filling out web forms, and texting us – all of these are forms of electronic communication. You consent to receive communications from us electronically, such as via email, text, or through notices on our website or portals. You agree that all agreements, notices, documents, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. For example, if the law requires us to send you a notice of changes to these Terms, we may email you or post a conspicuous notice on our site, and that will count as legally sufficient notice.

Electronic Signatures and Contracts: When you schedule service or sign up through our online forms or emails, that action may form a contractual agreement. You agree that your electronic consent or electronic signature is the legal equivalent of your manual signature. You consent to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, invoices, and records of transactions initiated or completed with us or via the Services. You waive any rights or requirements under laws or regulations in any jurisdiction which require an original (non-electronic) signature or delivery or retention of non-electronic records, or to payments or credit issuance by means other than electronic.

In practical terms, this means: if you click “I Agree” to these Terms online, it is as binding as if you signed a paper copy. If you authorize services via an online form, that is a valid order. If we send you an invoice via email, you agree an email invoice is sufficient and you don’t need a paper copy unless requested. We might also use electronic signature services for formal agreements (like DocuSign or similar); you agree such e-signatures are valid.

Ensure that the email address and contact information you provide us remains up to date, as we will rely on that for electronic communications. If you have any trouble receiving electronic communications, you must let us know or risk missing important information.

23. SMS TEXT MESSAGING

We may offer the ability for you to receive text message (SMS) updates or communications related to our Services. By providing your mobile number and opting-in to SMS communications, you agree to the following terms:

Purpose of Messages: Text messages from us may include appointment reminders, service visit notifications (e.g., “Your technician is en route”), billing alerts, promotional offers, or important announcements related to your service. We will not spam your phone; we intend to send messages only when necessary or when you have consented to receive marketing texts. We will identify ourselves as Waves Pest Control or similar within the message.
Opting In: You might opt-in for SMS messages by checking a box on a form, sending a keyword to our number, or expressly requesting SMS updates during a call or signup. By opting in, you certify that you are the owner or authorized user of the mobile device number provided.
Opting Out: You can opt out of SMS messages at any time. To stop receiving texts, simply reply “STOP” to any message we send. You may also reply “STOP ALL” if instructed, or contact us directly to request removal from text communications. After you text “STOP,” we may send you a confirmation text to acknowledge the opt-out, and then you will not receive further SMS messages (except for any messages that were already in process or to communicate for non-marketing, legal purposes if necessary). If you ever want to re-subscribe, you can contact us to opt back in.
Message Frequency: The number of messages will vary depending on your interactions with us. For example, if you have a monthly service, you might get a reminder each month. If there’s a promotion and you’ve opted for marketing texts, you might receive occasional promo messages. We strive to keep messaging reasonable and not excessive.
Message and Data Rates: Standard message and data rates may apply to each text message sent or received, as imposed by your mobile service provider. Waves Pest Control does not charge you for SMS, but you are responsible for any charges from your carrier. If you have an unlimited texting plan, you likely won’t incur additional charges. If you are unsure about your texting plan, contact your wireless provider.
Carriers: Text messages may be delivered via different mobile carriers. Participating carriers are not liable for delayed or undelivered messages. We are not responsible for any delays in the receipt of SMS messages, as delivery can be influenced by factors outside our control (coverage issues, carrier problems, etc.).
Support and Contact: If you need assistance with SMS communications or have questions, you can reply “HELP” to any of our messages, or contact our customer service (see Section 25 for contact info). We’ll be happy to help. For example, if you text “HELP,” we may respond with a message instructing you how to opt out or how to contact customer support for further assistance.

We take your privacy seriously when it comes to SMS. Your phone number will be used only to send you the texts you’ve agreed to receive, and possibly to call you if needed for service issues. We won’t share your number with unaffiliated third parties for their own texting purposes. All terms of our Privacy Policy apply to the data (phone number, message contents, etc.) involved in SMS.

By opting in to receive SMS messages, you understand and agree to the above terms. If you do not agree, simply do not opt in, or opt out if you already have.

24. MISCELLANEOUS

These Terms (together with any service agreements, order forms, or policies expressly incorporated by reference like the Privacy Policy) constitute the entire agreement between you and Waves Pest Control, LLC regarding your use of the Services. It supersedes all prior and contemporaneous agreements, understandings, or representations, whether written or oral, related to the Services. No oral statements or promises by any employee or agent of ours will be considered a legally binding amendment to these Terms, unless made in writing and signed by an authorized representative.

No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. In other words, if we do not immediately take action on a violation by you or someone else, it does not mean we are waiving our rights, and we can still enforce the Terms later.

Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. In Florida, for example, it’s common that if one clause is void (say, a certain disclaimer not allowed by law), the rest of the contract still stands.

Assignment: Waves Pest Control, LLC may assign or transfer our rights and obligations under these Terms to another party (for example, if we undergo a business acquisition or if we assign contracts to a subsidiary), at any time without notice. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior written consent. Any purported assignment by you in violation of this section is null.

No Third-Party Beneficiaries: These Terms are for the benefit of you and us. Except as expressly provided in these Terms, no other person or entity shall have any rights or benefits under these Terms (for example, your personal customers or clients cannot claim benefits from our agreement with you).

Relationship of Parties: Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Waves Pest Control, LLC. You and we are independent contractors, and neither party has authority to bind the other to any third party, assume or create any obligation, or make representations or warranties on behalf of the other.

Force Majeure: We are not liable for any delay or failure in performance of the Services caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil disturbances, government actions, labor strikes, transportation delays, supply shortages, epidemics/pandemics, power outages, or Internet/network failures. However, we will do our best to resume performance as soon as feasible under such conditions, and we will communicate with customers about any significant service interruptions due to force majeure events.

Interpretation: The headings in these Terms are for convenience only and have no legal effect. Words like “including” shall be interpreted to mean “including without limitation.” If these Terms are translated into another language, the English version will control in the event of any conflict between translations.

Updates to Terms: As noted in the introduction, we may update these Terms from time to time. If we make material changes, we will notify users by updating the “Last Updated” date and possibly via a notice on our website or an email. It is your responsibility to review the Terms periodically for any updates. By continuing to use the Services after changes become effective, you agree to the revised Terms.

25. CONTACT US

If you have any questions, concerns, or comments about these Terms or our Services, or if you need to reach us for any reason, please do not hesitate to contact us:

Waves Pest Control, LLC
Phone: (941) 297-5749
Email: [email protected]

Our customer service team is available during our business hours to assist you. We pride ourselves on responsive and helpful service, so we will do our best to address any issues you bring to our attention.